I love that Linux exists, but I really don’t appreciate the bullshit PR speak about how regular users can switch from Windows with little-to-no friction. The second something doesn’t work as expected, even a minor thing, they’ll be at a complete loss about how to even investigate the issue, let alone correct it. Windows competency doesn’t transfer to Linux for even the most basic under-the-hood stuff. The less honest you are about that, the fewer people will try Linux a second time, and the more people will write off the entire endeavour as being the domain of computer experts/enthusiasts.
The second something doesn’t work as expected, even a minor thing, they’ll be at a complete loss about how to even investigate the issue, let alone correct it.
In the majority of cases, this is no different from Windows users on Windows.
True, but users will be differently confused in Linux.